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Privacy Policy

Last updated: January 1, 2026

At Chainlake Analytics, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We collect information you provide directly to us:

  • Account Information: Name, email address, password, and billing information
  • Profile Information: Investment preferences, watchlists, and portfolio data you choose to track
  • Communication Data: Messages you send to us through support channels

We automatically collect certain information:

  • Device information (browser type, operating system)
  • Log data (IP address, access times, pages viewed)
  • Usage data (features used, searches performed)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Personalize your experience and provide tailored content
  • Monitor and analyze trends, usage, and activities
  • Detect and prevent fraudulent activity

3. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: With third parties who perform services on our behalf
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us explicit permission

4. Data Security

We implement industry-standard security measures to protect your data:

  • 256-bit SSL/TLS encryption for all data transmission
  • SOC 2 Type II compliance
  • Regular security audits and penetration testing
  • Encrypted data storage at rest
  • Multi-factor authentication options

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format
  • Withdraw consent at any time

6. Contact Us

If you have questions about this Privacy Policy, please contact us:

Chainlake Analytics Inc.

Privacy Team

100 Market Street, Suite 500

San Francisco, CA 94105

Email: privacy@Chainlake.com